Residential solar is a hardware and service business. But nothing coordinates
without software — and software is where a project is made or broken.
Most of the complexity in your business comes from outside your building:
state and federal code, permitting, lender rules, credit checks, financing
types, equipment availability, change orders, utility interconnection. Every
one of those has an opinion about your data, and every one of them changes
without asking.
Solar companies spend real money on software. The end result is often not
great — instead of empowering the business, it slows it down. That's not a
failure of effort. It's what happens when a hardware-and-service company is
asked to operate like a software company.